Press Releases
Electric Eel Taps A Line to the Rental Industry
| Specialization isn't just a new catchword making the rounds in business; it has become key to profitability for both rental companies and suppliers in many competitive segments. But specialization involves more than a stated focus on a particular product line or service, because companies cannot be deemed specialists until their particular focus has stood the test of time. ..Electric Eel began focusing on its specialty right after World War II with the introduction of the dual-cable sewer-cleaning machine, and the |
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The Electric Eel Lineup * Hande drain cleaner (manual, 1/4" x 25' cable) * Closet auger * Model S (drill unit) * Model K (manual, 1/2" x 50' cable) * Model E (electric, 1/2" x 50' cable) * Model Z5 (electric, 1/2" x 75' cable) * Model R (electric, 3/4" x 100' cable) * Model C (sectional machine) * EJ1500 (electric jetter)
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company has supplied the rental industry with an expanding roster of drain-cleaning
equipment ever since a period spanning more than four decades. ..Over the years, the Ohio- based company's effort to understand and fill the unique needs of the rental market has led to ongoing design changes and additions to its products. As a safety feature, for example, ground-fault circuit interrupters are part of all electrically powered models sold by the company. .." Our experience in the rental industry has also led to the open cage design of our drum-type machines," says marketing director Mark Speranza. "This open cage allows for quick inspection upon the machines return from a customer, as well as easy cleaning by the service department." |
..Given the emergency nature of pluming rental segment, the company has striven to improve the timely delivery of its products, and it now guarantees that all "rush orders called in before 11 a.m. EST are shipped within 24 hours. ..To address concerns about safety and to ensure the proper use of its products, Electric Eel offers on-site training by company representatives and has produced a video specifically for the rental industry. The video reviews each of the manufacturer's machines, providing tips on safety as well as operation and maintenance. The video often used by rental centers as an employee training tool or shown to novice customers before rental, according to Speranza. |
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Electric Eel also helps its rental dealers on the marketing front, offering a variety of collateral material to promote its products, including a rental display banner, line art, instructional videos, envelope stuffers, " Choosing the Right Machine" posters and decals.
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